Software Support
Delivering the highest quality technical support in the industry.
World-Class Support
Efficient software support is the backbone of successful automation of any business. We are committed to our client’s success and make sure that we provide for most that could ensure smooth running of the software at client’s end. We act as technology partners to our clients we take care of the technical aspects and let them concentrate on their core business.
Our specialized trained technical team knows your business and the problems you might face in day to day operations using the hardware that you or your employees may not be very comfortable to start with. We will be there on every step with you and for you to ensure that your business operations is smooth and technology makes your job easier. We provide telephonic, email and remote support and include the following:
Resources
These resources are include in your software maintenance agreement.
Product Support
Find support information related to your product.
Support Resources
Identify and resolve the issues quickly with a variety of help resources.
Support Service
Access a variety of technical assisted support services and submit support request.
Software Additional Links
Long-Term Relationship
Shreay's support team members have experience in blending together with clients to locate the best solutions for client's specific needs. This support does not end with implementation/installation, but goes on all through the span of the relationship.