Terms & Conditions


About Us

At Shreay Technology we’ve built over years of experience in the SaaS industry – experience that helps us find innovative solutions to our clients needs.

What You Need

Regardless of whether you’re using managed services, relying on others or transitioning infrastructure Shreay Technology can help you.

We offer software solutions and more, along with support for any questions you may have.

How We Deliver

We have assembled a team of professionals who are experts in their fields to identify client needs and formulate effective solutions via our software services.

Our reliable, efficient service is why we’ve been trusted by our clients to help them operate and grow successfully.

Our team is always on hand to help with anything you need regarding our service.

What we provide

  • Web Software Solutions
  • Mobile Software Solutions
  • VPS Server
  • Website Hosting

License Models

License Grant, Rights and Restrictions. Licensor provides Software on a Perpetual, or Term basis, embedded and delivered as Software Services and on a Subscription basis. The supplemental terms, include, but are not limited to, the license grant, rights and restrictions for each of the foregoing (including for evaluation purposes) which are located at www.shreay.in. The availability of Software in one or more of the foregoing license models are at Licensor’s sole discretion.

Maintenance

Licensee has to make maintenance payment on “Software renewal date” failure to make timely payments, Licensor will be entitled to suspend the service.

Financial Terms

Licensee shall pay any fees and related charges set forth in an Order Form or which otherwise come due, in six (6) days from the solution deployed/installed. Failure to make timely payments shall be entitled to suspend any or all of its performance obligations hereunder and/or to modify the payment terms and/or Licensee will have to pay 5% penalty of Order Form amount, and to request full payment before any additional performance is rendered by Licensor.

Licensee agrees to pay all sales, use, value-added, goods and services, consumption, withholding, GST and any other similar taxes or government charges, exclusive of Licensor’s income taxes. Except as expressly set forth in the “Termination” or "Remedies" section, all fees and charges paid under or in connection with Order Form are non-refundable and no right of set off exists. Licensor does not permit aggregation of products, services, purchase or license models or cumulative fees paid across separate Product Lines to trigger preferred pricing or discounts. Licensee agrees that Licensor’s license to Licensee of any rights hereunder to the Software, the Consulting Services and/or the Maintenance is expressly conditioned on Licensee’s strict adherence and compliance with Licensee’s payment obligations to Licensor hereunder, and Licensee’s obligation not to make any unauthorized copies, derivative works, distribution, display or performance of the Software, or to violate any restriction or use limitation of the Software.

Ownership

Software, Materials, and Documentation (collectively “Protected Materials”) are proprietary to Licensor and its licensors and protected by applicable Indian and international patent, copyright, trademark and trade secret laws. Licensor and its licensors shall retain ownership in the Protected Materials and all derivatives thereof, and any intellectual property or other rights embodied therein. All proprietary notices incorporated in or affixed to any Protected Materials must be duplicated by Licensee on all copies of the Protected Materials, as applicable, and must not be altered, removed or obliterated. Except as stated herein, Licensee receives no other rights to use any of Licensor's trade names, trademarks, service marks, logos, and other distinctive brand features.

Confidentiality

Each party agrees to protect Confidential Information in the same manner as it protects its own (but using no less than a reasonable degree of protection) and may only disclose Confidential Information to those with a need to know that information and who have agreed in writing.

It is understood that the confidentiality provisions contained herein do not apply to any information that can be demonstrated by written evidence is

(a) Available to the public other than by a breach of a confidentiality obligation,

(b) Rightfully received from a third party not in breach of a confidentiality obligation,

(c) Independently developed by one party without use of the Confidential Information of the other; or

(d) Known to the recipient at the time of disclosure (other than under a separate confidentiality obligation).; or

(e) Produced in compliance with applicable law or court order, provided the other party is given reasonable advance notice of the obligation to produce Confidential Information (to the extent legally permitted) and reasonable assistance, at the disclosing party’s cost, if the disclosing party wishes to contest the disclosure.

Licensor may use Licensee’s Confidential Information in an aggregated, anonymized form, provided that such data is aggregated from more than one Licensee and does not identify Licensee, Licensee employees or Licensees. Each party agrees to indemnify the other for any damages (including reasonable expenses) the other may sustain resulting from a breach of this Section and that money damages would not be a sufficient remedy for a breach of confidentiality. The parties are entitled to seek injunctive or other equitable relief under this clause without the necessity of posting a bond even if otherwise normally required. Such injunctive or equitable relief shall not be the exclusive remedy for any breach of confidentiality, but is in addition to all other rights and remedies available at law or in equity. Notwithstanding anything to the contrary, Licensor’s source code shall be kept confidential in perpetuity. Affiliates of either party are included in the definition of “Licensor” and “Licensee”, respectively, for purposes of this Section entitled “Confidentiality”. Confidential Information remains the sole property of the disclosing party, and each party acknowledges and agrees that it does not acquire any rights therein. Use by a recipient of Confidential Information for the purposes contemplated under the Agreement, including, but not limited to, any configuration or use by Licensee of the Software or Materials, does not affect or diminish the disclosing party’s rights, title and interest in and to Confidential Information.

Data Protection and Security Plan

In case of cloud solution, the data protection and security plan are as per the server provider company. Licensor will not provide any other security or protection service. Data can be accessed only by Licensee login credentials, so is case of login credentials shared with unknown source or x employee or any other sources Licensor cannot be held responsible for any data and security related issue. Every 12 hours Data Backup Service are running, so in case of any cyber attack Licensor can provide Licensee with data backup of 12/24 hours data only.

Additional Licensee Obligations

(b) Licensee shall provide Licensor with good faith cooperation and access to information, facilities, personnel and equipment as may be reasonably required by Licensor in order to perform its obligations, including but not limited to, providing security access, information, and software interfaces to the applications. Licensee acknowledges and agrees that Licensor’s performance is dependent upon the timely and effective satisfaction of Licensee’s responsibilities hereunder and timely decisions and approvals of Licensee. Licensor shall be entitled to rely on all decisions and approvals of Licensee.

Warranties and Disclaimers

The warranties, if any, set forth in the supplemental terms are in lieu of, and licensor, its licensors, webhost, datacenter and suppliers expressly disclaim to the maximum extent permitted by law, all other warranties, express or implied, oral or written, including, without limitation.

(i) Any warranty that any software, materials or services are error- free, accurate or reliable or will operate without interruption or that all errors will be corrected or will comply with any law, rule or regulation.

(ii) Any and all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

(iii) Any and all implied warranties arising from statute, course of dealing, course of performance or usage of trade.

Licensee assumes all responsibility for the selection of the software, other products and services provided hereunder to achieve Licensee’s intended results. Licensee acknowledges that use of or connection to the internet provides the opportunity for unauthorized third parties to circumvent security precautions and illegally gain access to the services and Licensee data and that no form of encryption is fool proof. Accordingly, licensor cannot and does not guarantee the privacy, security or authenticity of any information so transmitted over or stored in any system connected to the internet. All alpha, beta, developer evaluation, free trial and evaluation licenses are provided on an as is and as available basis, without warranties of any kind, maintenance or indemnity obligation on the part of licensor.

Limitation of Liability

Except for infringement or misappropriation of the other party’s intellectual property rights including, without limitation, trade secrets, damage for bodily injury, death, damage to real or tangible personal property or intentional misconduct or gross negligence or any other liability that may not be excluded under applicable law (the “excluded matters”), in no event will either party hereto be liable for any loss or unavailability of or damage to data, lost revenue, lost profits, failure to realize expected savings, damage to reputation, business interruption, downtime costs or any indirect, incidental, consequential, special, punitive, exemplary or any similar type of damages arising out of or in any way related to the agreement, the use or the inability to use the software, software services, maintenance or consulting services, even if advised of the possibility of such damages. Licensee assumes all responsibility for the selection of the software, other products and services provided hereunder to achieve Licensee’s intended results.

Export

Software, Software Services, Documentation, Materials and related technical data, are subject to Indian export control laws, including without limitation the Foreign Trade (Development and Regulation) Act, 1992 and its associated regulations and may be subject to export or import regulations of other countries. Licensee hereby agrees that it will not export or re-export or provide access to the Software, Software Services, Documentation, and Materials in any form in violation of any applicable export or import laws of any jurisdiction.

Government Use

If the Software, Software Services, Documentation, Materials and any other Licensor services are being or have been acquired with Indian Government funds, or Licensee is an agency, department, or other entity of the Government of India ("Government"), the use, duplication, reproduction, release, modification, disclosure or transfer of the Software, Software Services, or any related documentation of any kind, including technical data, manuals or Materials, is restricted in accordance with the laws or directions of the government. Use of the Software and Materials by the Government is further restricted according to any amendment hereto.